We offer a 14-day return window. For full details, please refer to our Terms of Service.
You may be eligible for a refund if:
- The product is unopened, in its original packaging, and fit for resale; or
- The product is faulty or not as described.
To request a return:
- Email us at hello@rheaessentials.com within 14 days of delivery.
- Include a brief description of the issue and photo proof (if applicable).
Once approved:
- A 9 USD shipping fee will be deducted from your refund.
- You’ll receive a return label.
- Refunds are processed to your original payment method within 14 days of receiving your returned item.
Depending on your bank, it may take 10-30 business days for the funds to appear in your account.